Shane Phillips - FOUNDER
With over 27 years of experience in banking and financial services, and two decades of community service in grief care, Shane Phillips offers a unique perspective on financial issues and death. At the age of 16, Shane experienced the loss of his parents and sister in a plane crash. His parents had no life insurance, no estate plan, a lot of debt, and few assets. Despite the loss of his family and the ensuing financial challenges, Shane graduated from high school and college. He went on to a successful career in financial services for both regional and international financial institutions.
In 2004, Shane co-founded The Children’s Grief Education Association (CGEA). For over six years, the CGEA provided free grief counseling to over 400 Denver area children. The CGEA was merged into The HeartLight Center in 2011. From 2011 – 2014, he served as Chairman of the Board of Directors of The HeartLight Center. Shane and his wife Valerie live in Castle Rock, CO. They have five children ranging in age from 12-21.
KYLEE BANDY - director of concierge services
Kylee is proud to be the Founder of After Loss Advisors, the exclusive Concierge Services Partner for First Steps Help.
When Kylee's father passed away in 2018, she faced firsthand the overwhelming logistics that come in the aftermath of a death. During this time, she began to question why there was not professional support in death in the same way there was for other major life events… especially those that require decision making, timely task completion, and can be overwhelming and emotional to boot.
Kylee is eager to provide guidance and resources to individuals and families after their own loss, so they can focus on grieving on their own terms.
Professionally, Kylee has worked in leadership and project management roles within the hospitality and beverage industries for the past 17 years. She is a trained member of Professionals of After Loss Services (PALS). Kylee is a Colorado native (Steamboat Springs). She and her husband live in Centennial, CO and are the proud parents of their toddler son and two large fur babies.